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What our customers are saying


Published testimonials are genuine and are not edited or altered by PCNation. PCNation reserves the right to post or remove any testimonial at its sole discretion.
Holy Smokes!! - Dave N.
Holy Smokes! You guys really scored big points on this order! The printer arrived THIS MORNING at our office. Unreal! This has never happened before! I was expecting next week sometime! Tell the guys in shipping they are doing an awesome job. Someone is doing their job and should get an "addaboy" or "addagirl".
Impressed!! - Mary E.
IM Impressed! Received my package within 24 hours of clicking submit order key!
Thank you for such great service!!
Well done.. - Sean R.
Hi PC Nation,
I just wanted to drop a quick line to you and thank you very much for the quick processing of an order I submitted.
In less than 24 hours you received, processed, shipped and delivered my order. That is an outstanding achievement considering your prices were also very competitive for the 1GB Memory Stick PRO that I purchased.
Well done, you have much of my future business if you continue such performance.
Thanks again and regards.
recommend PCNation to others.. - Scott B.
Paul,
Thank you for the very good customer service you provided, prompt shipment of my order, and accuracy of my order. It arrived a day early. I will post some positive feedback on two of the sites I went to read merchant reviews before selecting a merchant. Some of the sites had the item I was looking for a few dollars cheaper. However, those merchants had mixed customer reviews. The average customer review of your establishment on the other hand was high, especially over the last several months. I will recommend PCNation to others and will always consider you guys when ordering hardware.
Thanks
Quick serive and competitve pricing. - Rev R.
Received my new Samsung monitor in 2 days. It is beautiful! Thanks for the quick service and very competitive pricing. Im one very happy customer.
Prompt and excellent service. - Anne S.
Dear PCNation/Dustin, Just want to thank you for the prompt and excellent service. Two items arrived a day early, the other arrived on schedule. I am now happily working in my overhauled workstation. For fear of sounding geeky, I will recommend you to people I know -- this all went very smoothly. Thanks again.
Very Impressive. - Michael B.
The computer arrived Wednesday the 19th and is very impressive.
Equally impressive was the transaction with you guys. Thanks for making this an absolutely painless purchase.
Take care.
Love your company. - Sydney L.
Wow, Ive never seen such speedy service! I love your company.
Take care of business. - Bob B.
You guys take care of business! Look forward to future orders.
Thanks
Professional and courteous assistance. - Charles S.
Dear Sir/Madam;
I have made many purchases on the internet in the past two or three years. Customer service has been adequate in most instances, and terrible once in a while. Rarely does one (in my opinion), find a company that really goes beyond what is necessary in today’s business climate. PCNation certainly does. Over the past two weeks I have been in contact with Cathy in the RMA section, on numerous occasions concerning a camera purchase. She has provided outstanding assistance to me of which I am very appreciative. She sould be commended for her professional and courteous assistance. I have a feeling that Cathy is typical of the quality of personnel that you have at PCNation, and this certainly speaks well of your management team.
Keep up the good work!
Very happy with my purchase - Perry M.
Just wanted to let you know I am very happy with my Printer I just bought from you. My first purchase from you. I found out about you as you at CNET.com .
I have been posting my happy experience and message boards and telling my friends, and I am sure your Brother HL-1850 Refurbished Printer sales have increased!
You may list my company, on your website, as a place that has purchased from you! Name of Company: Student Advocate. I would like to purchase more for my company. Do you offer discounts to small business?
I wish you carried refurbished computers!!
Competitive prices & wonderful customer service - Timothy J.
Attention Managment,
Your competitive prices are what brought me in the door, but your wonderful customer service is what will bring me back, again and again.
They did a wonderful job and I wanted to recognize them for it.
Thank you,
Continue to use PC Nation over competition .. - Chuck C.
Cathy, just a quick note to let you know that the replacement monitor in this order has been connected * properly set up, and works just fine.
Thank you for all of your assistance & suggestions regarding the handling of this order when the first monitor arrived DOA. Being as expensive an item as it was, the problem was of considerable concern.
So thanks again for your help, and know that, more than ever, that Ill continue to use PC Nation over your competition for everything I purchase for my and my families PC requirements.
Best regards
You and your company are outstanding! - Cassandra C.
Thank you so much for your prompt response! Your company has by far, the best customer service I have experienced. You have a new PC customer here for future orders!
Thank you again, and I appreciate such prompt service.
You and your company are outstanding! - Scott
Thank you for your excellent customer service.
To this point you and PCNation have been outstanding.
Do what they say.... - Sam W.
Kathy, You done good today. I like dealing with people who do what they say they are going to do. Tell your boss what a great lady you are ..
Thank You.
Very impressed with the expediency and organization - Claribel S.
Dear Aarona,
Thanks so much for your help and patience. You are a great salesperson. I got notice that the printer has already been shipped and I am very impressed with the expediency and organization of your company.
I will make sure to recommend your services, your company, and your prices. You guys are great!
Regards, Claribel
Gave me a great price on the monitor! - Gene N.
I purchased an NEC LCD Monitor from you quite a while ago and have been meaning to email you to let you know how much I appreciate the courteous service I got from your sales staff. Ive experienced a couple of very bad purchases from TWO major eTailers prior to buying from you and may have been a bit gruff when I spoke to one of your sales staff - not rude or offensive, just curt and for that Id like to apologize. I love my new monitor and had I known about you sooner, I would have purchased both of my monitors from you.
These days polite, courteous and honest (no hidden "gotchas") service is becoming a rarity but thats what I got from you and you gave me a great price on the monitor! So again Thank You for your excellent service.
Sincerely, Gene
Even beat WalMarts price - Lori P.
They had the lowest price and the most affordable shipping. This was a hard item to find. PCNation even beat WalMarts price! Thats great.
Thank you
The best prices on the products - Josh R.
My initial monitor came earlier than expected,(Samsung 172X.) After not being fully satisfied, i quite easily set up a cross-ship with the help of the friendly (and nearly instantaneously available customer service team by phone) and cathy (by email) who always responded to my emails within 24 hours and who was also very instrumental in expediting my monitor exchange. A few days later, i had my Samsung 173P monitor, was absolutely thrilled with it, and sent back the 172X the next day.
I had seen some negative comments about pcnation, but after my experience with them, i can honestly say they had the best prices on the products i wanted, and truly offered some of the best customer service/availability i have ever encountered.
i do not normally take the time to write these things, but pcnation really does know how to run an online business. keep up the good work.
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