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Quantum SorageCare Gold Support Plan Zone 2 - 1 Year Extended Service (Renewal) - Service

QUANTUM
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by  QUANTUM    |    PCN#  2352AV    |    MFG#  SSNDB-R00F-GL12    |   
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Product Highlights:
  • 24 x 7 x 4 Hour
  • On
  • site
  • Maintenance
Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
List Price: $9,708.00
Our Price: $9,663.62
You Save: $44.38 (0%)
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  Extended & Accidental Damage Protection Plans Available  Details
2-Year   $507.99
3-Year   $627.99
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Quantum SorageCare Gold Support Plan Zone 2 - 1 Year Extended Service (Renewal) - Service

If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:

  • 24/7 on-site support
  • Four-hour target response time for on-site support
  • 24/7 multilingual telephone support
  • Priority call handling
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring

General Information

ManufacturerQuantum Corporation

Manufacturer Part NumberSSNDB-R00F-GL12

Manufacturer Website Addresshttp://www.quantum.com

Brand NameQuantum

Service NameSorageCare Gold Support Plan Zone 2 - Extended Service (Renewal)

Product TypeService

Technical Information

Service Information

Service Main TypeMaintenance

Service Sub TypeElectronic and Physical

Service CharacteristicParts & Labor

Service Description24x7x4 Hour

Provided SupportParts Replacement, Repair, Phone Support, Remote Monitoring, Firmware Upgrade, Web Knowledge Base Access

Service Availability24 x 7 Phone Support, 24 x 7 Repair, 24 x 7 Parts Replacement, 24 x 7 Web Knowledge Base Access

Service Response Time4 Hour - Repair & Parts Replacement

Service LocationOn-site

Service Duration1 Year

Product SupportedQuantum StorNext AEL500 Mini Archive


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