HP Care Pack - 5 Year - Service

by
HP INC
PCN#
CM7155
MFG#
UL743E
$787.07
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 9 x 5 x Next Business Day
  • On
  • site
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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
HP Care Pack - 5 Year - Service
Tech Specs
Specifications

Manufacturer

HP Inc.

Manufacturer Part Number

UL743E

Manufacturer Website Address

http://www.hp.com

Brand Name

HP

Service Name

Care Pack

Marketing Information

Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multivendor equipment.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Service Details

  • Accidental Damage Protection
  • Remote Problem Diagnosis and Support:

HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next Business Day On-site Response:

For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Standard Business Hours, Standard Business Days:

Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.

Defective Media Retention Service:

A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

Provided Support

Remote Diagnosis

Service Availability

9 x 5

Service Response Time

Next Business Day

Service Location

On-site

Service Duration

5 Year

Product Supported

HP Business Notebook PC:

  • 22xxb Series
  • 6xxxb Series