HP Care Pack - 3 Year - Warranty

by
HP INC
PCN#
CM9075
MFG#
UQ831E
$190.22
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
HP Care Pack - 3 Year - Warranty
Tech Specs
Specifications

Manufacturer

HP Inc.

Manufacturer Part Number

UQ831E

Manufacturer Website Address

http://www.hp.com

Brand Name

HP

Service Name

Care Pack

Marketing Information

HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

Product Type

Warranty
Service Information

Service Main Type

Technical

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Details

Remote Problem Diagnosis and Support:

  • Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution

Next Business Day On-Site Response:

  • For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window
  • Your covered hardware is returned to operational condition, with components or entire units replaced as necessary
  • Your coverage includes all required parts and materials

Parts and Materials:

  • HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements

Coverage Window:

  • Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays)

HP Accidental Damage Protection:

  • Helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products

Provided Support

  • Phone Support
  • Remote Diagnosis

Service Response Time

Next Business Day

Service Location

On-site

Service Duration

3 Year

Product Supported

HP Commercial Notebook