HP Care Pack - 3 Year - Service

by
HP INC
PCN#
T19271
MFG#
UK712E
$185.86
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 9 x 5
  • Maintenance
  • Electronic and Physical
Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
HP Care Pack - 3 Year - Service
Tech Specs
Specifications

Manufacturer

HP Inc.

Manufacturer Part Number

UK712E

Manufacturer Website Address

http://www.hp.com

Brand Name

HP

Service Name

Care Pack

Marketing Information

This value-priced HP Care Pack provides high-quality door-to-door hardware service.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Description

9x5

Service Details

Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Pick-up by HP:
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

Return shipment:
An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 and 6 business days.

Standard business hours coverage:
Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

Provided Support

  • Configuration
  • Phone Support
  • Pick-up & Return

Service Availability

9 x 5

Service Response Time

6 Business Day

Service Duration

3 Year

Product Supported

  • Notebook Only
Miscellaneous

Additional Information

Accidental Damage Protection