HP Care Pack - 3 Year - Service

by
HP INC
PCN#
V31466
MFG#
UL653E
$164.04
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 9 x 5 x Next Business Day
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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
HP Care Pack - 3 Year - Service
Tech Specs
Specifications

Manufacturer

HP Inc.

Manufacturer Part Number

UL653E

Manufacturer Website Address

http://www.hp.com

Brand Name

HP

Service Name

Care Pack

Marketing Information

HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Service Details

Remote Problem Diagnosis and Support:

Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.

Next Business Day Onsite Response:

For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window*. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.

Parts and Materials:

HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.

Coverage Window:

Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.

Note:
  • *Response times are contingent on distances from HP support offices and subject to local availability
  • **Coverage windows are subject to local availability

Provided Support

Remote Diagnosis

Service Availability

9 x 5

Service Response Time

Next Business Day

Service Location

On-site

Service Duration

3 Year

Product Supported

HP Notebooks