Sales tax exempt? Set up your account.LEARN

Is your organization sales tax exempt? Quickly and easily set up your tax-exempt account. LEARN MORE

Free Expedited 2-DAY delivery on 100,000+ products.Free Expedited 2-DAY delivery on 100,000+ technology products. LEARN MORE

PCNation Customer Service — We're Here to Help

Have a question about an order or need a hand with something else? Our friendly, Illinois-based customer service team is ready to help — by phone, email, or live chat.

Contact Us

Reach a PCNation customer service agent during regular business hours.

Call Us

Speak directly with a customer service agent for order questions and assistance.

1-800-235-4050 Call Now

Email Us

Send us the details and a representative will get back to you promptly.

pcnationcares@pcnation.com Send Email

Live Chat

Chat with a certified IT PRO for quick help with products and orders.

Certified IT PRO

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Hours of Operation: Monday – Thursday · 8am–6pm CSTFriday: 8am–5pm CST

Find Answers Fast

Many questions can be resolved in a couple of clicks.

Order Status & Tracking

Check where your order is

Returns & RMA

Start or track a return

Delivery Policy

Shipping times & options

Sales Tax Exemption

Set up tax-exempt orders

My Account

Orders, quotes & settings

Request a Quote

Volume & project pricing

Frequently Asked Questions

Where is my order?+

Sign in to My Account to view current order status and tracking information. For details on shipping times and options, see our Delivery Policy, or contact us and we'll be glad to help.

How do I return an item?+

Most products can be returned within 30 days — see the full details, including how to request an RMA, on our Return Policy page. A valid RMA number is required for all returns.

Do you ship internationally?+

PCNation currently delivers only to addresses within the United States. Full shipping details are on our Delivery Policy page.

How do I set up a tax-exempt account?+

If your organization is sales tax exempt, you can apply your exemption to qualifying future orders in a few steps. See Sales Tax Exemption to get started.

My package arrived damaged — what should I do?+

Refuse the shipment if possible, and notify us within 48 hours. The exact steps are outlined under "Damaged in Transit" on our Return Policy page, or call us at 1-800-235-4050.

Business, Government & Education

Corporate & Account Customers

Your dedicated Account Manager can help with quotes, special pricing, net terms, leasing, and projects of any size.

Explore Corporate Accounts →

Government Buyers

Our specially trained Government Division supports Federal, State, and Local agencies with purchase orders and open credit.

Visit Government Sales →

Can't find what you need? We're here to help.

If you have questions regarding your order or need further assistance, please contact a friendly PCNation customer service agent via email at pcnationcares@pcnation.com or by phone at 1-800-235-4050, Monday–Thursday 8am–6pm and Friday 8am–5pm CST.

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