HP Care Pack - 3 Year - Warranty


Extended & Accidental Damage Protection Plans Available Details

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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
HP Care Pack - 3 Year - Warranty
Tech Specs


HP Inc.

Manufacturer Part Number


Manufacturer Website Address


Brand Name


Service Name

Care Pack

Marketing Information

HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

Product Type

Service Information

Service Main Type


Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Details

Remote Problem Diagnosis and Support:

  • Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution

Next Business Day On-Site Response:

  • For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window
  • Your covered hardware is returned to operational condition, with components or entire units replaced as necessary
  • Your coverage includes all required parts and materials

Parts and Materials:

  • HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements

Coverage Window:

  • Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays)

HP Accidental Damage Protection:

  • Helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products

Provided Support

  • Phone Support
  • Remote Diagnosis

Service Response Time

Next Business Day

Service Location


Service Duration

3 Year

Product Supported

HP Commercial Notebook
Customer Reviews