HPE Proactive Care - 5 Year - Warranty

by
HPE SUPPORT SVC FOR STOCK
PCN#
9CM732
MFG#
H8QV8E
$7,590.67
cps

Extended & Accidental Damage Protection Plans Available Details

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Product Highlights:
  • 24 x 7 x 4 Hour
  • On
  • site
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Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
HPE Proactive Care - 5 Year - Warranty
Tech Specs
Specifications

Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H8QV8E

Manufacturer Website Address

http://www.hpe.com

Brand Name

HPE

Service Name

Proactive Care

Marketing Information

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Product Type

Warranty
Service Information

Service Main Type

Maintenance

Service Sub Type

  • Electronic
  • Physical

Service Characteristic

Labor

Service Description

24x7x4 Hour

Provided Support

  • Repair
  • Analysis
  • Reporting
  • Software Support
  • Technical Account Manager
  • Hardware Support

Service Response Time

4 Hour - Hardware Support

Service Location

On-site

Service Duration

5 Year

Product Supported

HPE ProLiant Gen10 Servers:
  • DL380
  • DL385
Customer Reviews