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For customer service or product related questions please e-mail pcnationcares@pcnation.com or call 800-235-4050.
  
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About PCNation

We Cut Prices…Not Corners
PCNation is more than just a virtual storefront - We are one of the nation's leading direct dealers of technology solutions to small and midsized businesses, government and educational institutions, and consumers. For 20 years we have provided our more than 100,000 customers with a comprehensive selection of information technology products and solutions at competitive prices in conjunction with best-in-class service and support. Orders are reviewed and processed by one of our professional account managers. We carry more than 150,000 items that are shipped from one of twenty nationwide distribution centers including our new corporate headquarters, retail showroom and distribution center in Northfield, Illinois.
The Best Prices
PCNation takes advantage of every discount and special purchase opportunity possible. Our purchasing agents are some of the most experienced in the industry and they always negotiate with our suppliers in order to obtain the lowest possible cost. We pass these savings on to you, our customers, in order to provide you with some of the most competitive pricing in the business. We have had a saying since we opened our doors in 1996 - We cut prices, not corners! - It's the reason we come to work every day.
The Best Service

Our Account Managers offer some of the industry's best advice. They'll work with you from the start of your project until the very end. We understand that sometimes these things take time and you need someone to guide you through the process - That's what we're here for. At PCNation, professional development never ends. Once an Account Manager successfully completes our sales training program, they attend monthly manufacturer sponsored events including technical certification training programs from industry leading vendors including Microsoft, Cisco, HP, Dell and VMWare.

If you require assistance from our Client Care team have no fear - They handle your requests right here from our Illinois headquarters and they've all been through extensive service training as well. Just give us a call and let us know what you need. The PCNation team is here to help!

PCNation is making available millions of dollars in open credit lines to qualified businesses as well as government and educational institutions. Ask your Account Manager about our many credit options including leasing. Again, we will find a way to make it work for you. We live and breathe this stuff every day and we want you to find us to be easy to work with.

Satisfaction Guaranteed - If you are not satisfied with your purchase you may return it for an exchange or a refund. Of course, certain restrictions apply. Please see our Terms and Policy section for more information.

The Best Selection

PCNation presents one of the industry's most comprehensive online catalogs with in-depth information on over 150,000 products. We offer the name brands you trust representing the best in value, technology and quality. We are authorized and/or certified partners with the leading manufacturers in the industry including Canon, Cisco, Dell, HP, Lenovo, Microsoft and VMWare.

Our Brand Managers work hard every day to evaluate and obtain only the best offerings from the industry's top manufacturers. If there's a product you want and you don't see it, just let us know. Our team has the flexibility to secure select products on a case-by-case basis. Now, we don't always succeed (yes, we can admit when we fail), but we work hard to fill every request no matter how large or how small. IT's what we do.

At PCNation, the customer comes first and the answer to any reasonable request is always yes! You can be confident that just because we offer the industry's best prices, that doesn't mean we pass the buck when it comes to service. Thank you for giving PCNation an opportunity

to earn your business.
Our Mission and Values
To be the most valued information technology partner to our clients by thoroughly understanding their needs and contributing to their success through solutions that enhance growth and solve business challenges.
Customer Centric Organization
Our customers are the core of what we do and we value each one of them. We constantly look for better ways to meet their needs.
Co-Workers - Teamwork, Integrity and Accountability

Our co-workers are central to our ability to meet the expectations of our customers. We recognize and reward co-workers for excellence in attaining measurable goals and provide them the tools and training necessary to succeed professionally. We invest in our co-workers to enhance their skills and improve performance enabling personal and professional growth.

As a team, we accomplish more than as individuals. We foster an environment where we take responsibility for our own success and failure and encourage teamwork, creativity and innovation. Integrity is at the core of every action and we are honest and respectful in all our dealings.

Partners
Our vendors are partners in meeting the expectations of our customers. We build mutually beneficial relationships with best-in-class vendor partners. We treat them with respect, fairness and integrity at all times and expect the same in return.
Give Back
We are thankful for our successes and support the communities we live and work in with our time and resources.